AVA is proud to announce Suzanne Gordon as our Keynote Presenter. Suzanne is an award-winning journalist and author/editor of 18 books. She has written for The New York Times, Los Angeles Times, Philadelphia Inquirer, Washington Post, American Prospect, Atlantic, Toronto Globe and Mail and Toronto Star. Suzanne is a popular lecturer. Much of her professional focus is on patient safety and helping to teach and encourage better communication and teamwork in healthcare settings.